1. Introduction
This Privacy Policy describes how Lightworks Labs, Inc. ("we," "our," "us") collects, uses, and discloses your information when you use Lightworks ("Service"). We are committed to protecting your privacy and ensuring you understand how your data is handled.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, company name)
- Billing information (credit card details, billing address)
- User credentials and authentication data
- Customer support communications
- Configuration settings and preferences
2.2 Information We Collect Automatically
- Log data (IP address, browser type, pages visited, access times)
- Device information (device type, operating system)
- Usage data (feature usage, interaction patterns)
- API calls and responses
- Error reports and performance data
2.3 Information from Third Parties
- GitHub account data (when you connect your repositories)
- Integration partner data
3. How We Use Your Information
3.1 Service Delivery
- Providing and maintaining the Service
- Processing and completing transactions
- Managing your account and preferences
- Implementing security measures
3.2 Communication
- Sending service updates and administrative messages
- Providing customer support
- Sending technical notices and security alerts
- Marketing communications (with your consent)
4. Data Sharing and Disclosure
4.1 We Share Your Information With
- Service providers and subprocessors who assist in Service delivery
- Integration partners (with your authorization)
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement or regulatory bodies when required by law
4.2 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption at rest and in transit
- Access controls and authentication
- Regular security assessments
- Employee training and confidentiality agreements
- Incident response procedures
Despite our efforts, no security measures are perfect. We cannot guarantee the absolute security of your data.
6. Data Retention
We retain your information for as long as your account is active, needed to provide our services, required by law, or necessary for legitimate business purposes. When data is no longer needed, it is securely deleted or anonymized.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
- Withdraw consent for optional processing
- Opt-out of marketing communications
8. International Data Transfers
We may transfer your data to servers located outside your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and data processing agreements.
9. Cookie Policy
We use cookies and similar technologies to maintain your session, remember your preferences, analyze usage patterns, and improve Service performance. You can control cookie settings through your browser preferences.
10. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through email, service announcements, or website notices. Your continued use of the Service after changes indicates acceptance of the updated Policy.
12. Compliance and Regulations
We comply with applicable data protection laws and regulations, including GDPR and CCPA where applicable. We maintain records of processing activities and conduct impact assessments where required.
13. Data Protection Officer
For privacy-related inquiries or to exercise your rights, contact us at privacy@lightworks.md.
14. Specific Regional Rights
14.1 European Economic Area (EEA) Residents
- Right to lodge complaints with supervisory authorities
- Additional data subject rights under GDPR
- Legal bases for processing
14.2 California Residents
- Additional rights under CCPA/CPRA
- Categories of personal information collected
- Information sharing practices
15. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
16. Contact Us
For questions or concerns about this Privacy Policy, contact us at privacy@lightworks.md.
Lightworks Labs, Inc.
California